How to Contact Amica Customer Support Service?

Amica Mutual Insurance Company is a mutual insurance company known for offering home, life, and automobile insurance. Initially, the company used to offer fire, theft, and automobile insurance only. However, later it expanded its business to offering home and life insurance and acquiring several subsidiary insurance companies. Amica is said to be the oldest mutual insurer of automobiles in the United States.

As the business of the company expanded and the number of customers increased, the company began providing assistance through its Amica customer support service center. As Amica customer support, the company has provided different assistance options to help customers get appropriate support got their varied queries and concerns. To know how to contact Amica customer support service for assistance, go through the information provided below.

Guide to Contact Amica Customer Support Services

  1. Billing and Payment Help

If you have questions related to electronic billing or if you want to know about the payment options offered by Amica, you can visit the Billing and Payment Help section provided on the Amica customer service page. To know how to get to the Billing and Payment Help section, follow these steps:

  • Open a web browser on your computer and go to the homepage of the Amica Mutual Insurance website (https://www.amica.com/).
  • Once you are on the homepage, you will need to click on the Customer Service option located at the top of the page. This will open a drop-down menu on your screen.
  • From the drop-down menu, you will need to select the Customer Service Overview You will be directed to the Customer Service page of Amica Mutual Insurance.
  • On the next page, you will need to scroll down a bit to get to the Billing and Payment Help
  • Under the Billing and Payment Help section, you can browse through the links to get help for your particular query. For common queries related to billing and payment, you can click on the Frequent Questions
  1. Account and Technical Help

If you have queries related to account registration, account password, browser support, and website security, you can visit the Account and Technical Help section provided on the customer service page of the Amica customer support service website. You can get to the section by following these steps.

  • Go to the homepage of Amica Mutual Insurance (https://www.amica.com/) on a web browser of your computer.
  • On the homepage, click on the Customer Service option located at the top of the page. This will open a drop-down menu on your screen.
  • From the drop-down menu, you will need to select the Customer Service Overview You will be directed to the Customer Service page of Amica Mutual Insurance.
  • On the next page, you will need to scroll down a bit to get to the Account and Technical Help
  • In theBilling and Payment Help section, you can browse through the links to get help for your particular query.
  1. Email Support

Amica customer support is also known for providing assistance through email support. So, if you are unable to find the required solution for your query in the help guides, you can consider seeking assistance by sending an email to Amica customer support. Below are the steps you will need to follow to send an email to Amica customer service.

  • Go to the homepage of Amica Mutual Insurance (https://www.amica.com/) on your computer web browser.
  • On the homepage, go to the top section of the page and click on the Customer Service Doing so will open a drop-down menu on your screen.
  • From the drop-down menu that appears on your screen, you will need to select the Customer Service Overview This will direct you to the Customer Service page of Amica Mutual Insurance.
  • On the Customer Service page, you will need to scroll down and click on the Email Us As you will click on the Email Us option, you will be directed to the next page where you will be prompted to provided information such as First Name, Last Name, Email Address, Phone Number, etc.
  • Once you have entered the required information, you will need to go to the “How can we help?” section and choose a topic related to your query from the drop-down menu under the “Select a topic” option.
  • Then, provide the details for your query and click on the Submit You will get an answer to your query at the email address entered in the form at the earliest.
  1. Chat Support

Another ideal option to seek assistance for your query from Amica customer support is sing Chat Support. At the Chat support option, you can seek support from the Amica Virtual Assistant. To know how to get to the chat support option, follow the instructions provided below.

  • Go to the homepage of Amica Mutual Insurance on your computer web browser.
  • Once you are on the homepage, you will need to click on the Chat option located on the lower-left corner of the screen. This will open a small Chat window on your screen.
  • In the Chat window, you will be provided a few options to get you started. Alternatively, you can also type your question in the provided field and press the Enter key on your keyboard or press the Send icon next to the field.
  1. Phone Number Support

If none of the assistance options mentioned above help you get the desired assistance for your problem, you can contact Amica customer support through phone number. To know how to contact Amica Customer support by phone, go through the steps provided below.

  • Open a web browser on your computer and go to the homepage of the Amica Mutual Insurance website (https://www.amica.com/).
  • Once you are on the homepage, you will need to click on the Customer Service option located at the top of the page. This will open a drop-down menu on your screen.
  • From the drop-down menu, you will need to select the Customer Service Overview You will be directed to the Customer Service page of Amica Mutual Insurance.
  • On the next page, you will need to scroll down and click on the Call Us option. Doing so will direct you to the next screen.
  • On the next screen, you will see the following phone numbers listed

Reporting and Tracking Claim

  • Auto, Home, Marine, and Umbrella: 800 242 6422
  • Life: 800 234 5433

Roadside Assistance

  • 24-Hour Roadside Assistance: 866 286 9968

Insurance Products

  • Auto, home, marine, and umbrella: 800 242 6422
  • Life: 800 619 6077

Billing and Payment

Auto, home, marine, and umbrella: 800 492 6422

Account and Technical Help

  • Phone number: 833 915 0019
  1. Follow Amica on Social Networking Sites

Amica Mutual Insurance is active on popular social networking sites such as Facebook, Twitter, Instagram, YouTube, and LinkedIn. You can follow them on these social sites to get the latest updates and news about Amica’s current and upcoming products and services. You can use the below-mentioned links to get to the social networking pages of Amica.

Now, as you know about the different ways to contact Amica Customer support service for assistance, you can easily reach them whenever you face any issue or concern with their service.

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