How to Contact 8×8 Customer Support?

8x8 customer support

8X8 Inc. is a popular provider of Voice over IP products in the US. Its wide range of products includes contact center, cloud-based voice, cloud communications, communications, unified communications for businesses, Communication Platforms as a Service (CPaaS).

While the company is appreciated by its clients and customers for their reliable products and services, to make things even more convenient, the company has made dedicated 8X8 customer support available to provide assistance. If you wish to know how to contact 8X8 customer support to seek assistance for your various concerns, you can follow the information provided below.

Guide to Contact 8X8 Customer Support for Assistance

Phone Support

Calling is the fastest medium to contact anyone including 8X8 customer support. So, if you wish to seek assistance from 8X8 customer support for any query or concern, you can call them on their 8X8 customer support phone number. To know how to contact 8X8 customer support via call, follow the instructions provided below.

  • On your computer or phone, open a web browser and go to the homepage of 8X8 using the URL – https://www.8×8.com/.
  • Once you are on the homepage of 8X8 on your computer or phone web browser, you will need to click or tap on the About Us option located near the lower-left corner of the screen. A drop-down menu will appear on your screen.
  • From the drop-down menu, you will need to select the Contact Us you will be directed to the next screen.

For Getting a Quote

  • On the next screen, you will need to scroll down to get to the Phone section and select the Call us You will be directed to the “Request a Quote” section.
  • In the “Request a Quote” section, you will need to enter your Name, Email, Phone, Company, Number of Employees, Country, and Primary Interest in the provided field.
  • Next, select the checkbox next to the “By checking this box, you are opting into receive future communications from 8X8” option.
  • Once you are done providing the required information in the relevant fields on your screen, you will need to press the Request a Quote You can then wait for the response from 8X8 customer support.
  • Alternatively, you can also call at 1 855 537 9578 to get a no-obligation quote.

For Getting Support

  • Go to the Need product help?section and select the Go to Support This will direct you to the next screen.
  • On the next screen, you will need to select the Support and Services category. Doing so will take you to the next screen where you will need to select the Technical Support
  • Then, select the Contact 8X8 Technical Support option under the C This will direct you to the next screen where you will need to select the Call Support option. You will then be provided the following phone numbers on your screen.

US

  • From within the US: 1 888 898 8733
  • Outside the US: 1 408 687 4120

Non-Us Regional:

  • Australia: +61 1300 088 917 (+61 1800 648 574)
  • New Zealand: +64 (0) 800 452 545
  • UK: +44 207 096 6060

 

Chat Support

Another ideal way to seek assistance for your query or concern from an 8X8 customer is through chat support. To know how to use the Chat Support option, follow the instructions provided below.

  • Open a web browser on your phone or computer and go to the homepage of 8X8 using the URL – https://www.8×8.com/.
  • Once you are on the homepage of 8X8, you will need to click or tap on the chat icon located in the lower right corner of the page. This will open a chat window.
  • Enter your registered email address in the provided field and follow the on-screen prompts to seek assistance through chat communication.

Search Help

8X8 customer support is also known for providing assistance through help guides. You can get to these help guides using the search help option. To know how to use the search help option, follow the instructions provided below.

  • On your computer or phone, open a web browser and go to the homepage of 8X8 using the URL – https://www.8×8.com/.
  • Once you are on the homepage of 8X8, you will need to enter your query or keywords related to it in the field where it says “How can we help?”.
  • Then press the search icon and wait for the search result to display on your screen.
  • From the search result that appears on your screen, select the relevant help guide and follow the information provided in it to resolve your concern.

Other Contact Support Options

If you wish to get more contact support options to seek assistance from 8X8 customer support, you can follow the instructions provided below.

  • Go to the homepage of 8X8 on your computer or phone web browser using the URL – https://www.8×8.com/.
  • Once you are on the homepage, select the Get Support button located on the top-right corner of the screen. You will be directed to the next screen.
  • On the next screen, you will be prompted to sign in to your account. So, enter your Username/Email in the provided field, and press the Continue
  • After that, simply follow the on-screen prompts to get to more assistance options.

So, these are the different assistance options that you can consider to contact 8X8 customer support.

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