2K Games Customer Service

How to Contact 2k Games Customer Service Phone Number?

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2K is a worldwide popular video game publisher known for managing some of the most innovative, reputed, and top brands in games currently. The company is appreciated for developing and publishing interactive entertainment for Personal Computers, Consoles, and Mobile platforms. Their prudent team of developers, engineers, graphic artists, and publishing experts are responsible for the vast library of critically-acclaimed franchises such as NBA 2K, BioShock, WWE 2K, Battleborn, The Darkness, Sid Meier’s Civilization, BioShock, Mafia, XCOM and Borderlands. Although the company is known for offering an uninterrupted gaming experience to the users, if you ever face any issue with them, you can seek instant assistance from 2K games customer support. To know how to contact 2K games customer service for assistance, go through the different support options provided below.

Guide to Contact 2K Games Customer Support

  1. Help Articles

If you have common queries related to any of the games on the 2K website, you can try referring to the different Help Articles provided in the Customer Support section of 2K Games. Below are the steps that you will need to follow to get to the Help Articles section.

  • Open a web browser on your computer and go to the homepage of 2K Games (https://2k.com/).
  • Once you are on the homepage of 2K Games, you will need to click on the More menu option located on the top-left corner of the screen. You will be provided a drop-down menu on your screen.
  • From the drop-down menu that appears on your screen, you will need to click on the SUPPORT This will direct you to the next screen.
  • On the next screen, you will need to scroll down to the bottom of the page to get to the TOP SUPPORT ARTICLES
  • In the TOP SUPPORT ARTICLES section, you will need to browse through the list of help articles to get help for your particular query or problem.

 

  1. Search Help

Another ideal support assistance that you can use to get help for your problem with 2K Games is using the Search Help option. In the search help section, you can get help through help guides by searching for them using the given options. To get to the Search Help option, you will need to follow the information provided below.

  • Go to a web browser on your computer and open the homepage of 2K Games (https://2k.com/).
  • Once you are on the homepage, you will need to click on the menu option (three horizontal lines) located near the top-left corner of the screen. A drop-down menu will appear on your screen.
  • From the drop-down menu, you will need to select the Support This will direct you to the customer support option on the next page.
  • On the customer support option, you will need to go to the Search bar and enter your query or keyword related to it. Then press the search icon. Doing so will display a list of helpful guides on your screen.
  • From the search result, you will need to select the relevant help article to get help for your particular query or problem.

 

  1. Submit a Request

If you are unable to get a reliable solution for your problem using the Support Articles or Search Help mediums, you can consider sending a request to the 2K Games customer support for your problem. To know how to submit a request to the 2K Games customer support, follow the information provided below.

  • Open a web browser on your computer and go to the homepage of 2K Games (https://2k.com/).
  • Once you are on the homepage of 2K Games, you will need to click on the More Menu option located on the top-left corner of the screen. You will see a drop-down menu displaying on your screen.
  • From the drop-down menu that appears on your screen, you will need to click on the SUPPORT This will direct you to the next screen.
  • On the next screen, you will need to click on the Submit A Request option located in the top-right section of the screen. You will be directed to the next page.
  • On the next page, you will need to follow the on-screen prompts to get appropriate assistance for your problem.

 

  1. Connect With 2K On Social Networking Sites

Although 2K doesn’t recommend their social networking pages as a support medium to seek assistance, in case you are unable to get the desired help for your problem using the above-mentioned support mediums, you can reach them on the following social media pages.

So, these are the different support options that you use to get help from 2K Games customer support for your problem.

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